More than 1.5 million dehumidifiers recalled after 23 fires, including brands GE and Kenmore
By Elizabeth Napolitano
August 17, 2023 / 10:10 AM / MoneyWatch
More than 1.5 million dehumidifiers including models by brand names GE and Kenmore have been recalled because of a risk of fire and burns.
The units were manufactured by Gree USA, the U.S. arm of a Chinese appliance company, have been linked to 23 fires and 688 overheating incidents. Gree recalled the dehumidifiers because the devices can "overheat, smoke and catch fire," the U.S. Consumer Product Safety Commission said Wednesday.
The recall covers 1.56 million units sold under a variety of top brand names at major retailers such as Home Depot, Lowe's, Menards, Sam's Club, Sears and Walmart from 2011 through 2014. The dehumidifiers, which have caused $168,000 in property damage, should be immediately unplugged, the agency said.
"Consumers should immediately stop use, unplug the dehumidifiers and contact Gree to receive a refund," the CPSC said in a notice to consumers.
The recall covers 42 models sold under brand names including Kenmore, GE, SoleusAir, Norpole and Seabreeze. It's the latest recall of Gree dehumidifiers, with the CPSC noting that previous recalls had been issued by the company in 2013, 2014 and 2016, with four deaths potentially linked to the devices due to house fires that may have been caused by the appliances.
Earlier this year, a California court sentenced Gree USA to pay a $500,000 criminal fine for failing to notify the CPSC that millions of dehumidifiers it sold to U.S. consumers were defective and could catch fire.
Owners of any of the recalled dehumidifiers should visit this Gree website and click on the "US Consumer Information Collection" link that appears at the bottom of the page below the model numbers to obtain a refund. You'll be prompted to enter your email in order to be placed on a 6-8 week waiting list to receive information on how to register for the recall to obtain a recall, according to Gree.
Consumers who believe the company is being non-responsive to their refund request, can notify the CPSC of the situation using the Recall Complaint Form available here.
The dehumidifiers sold for between $110 and $400.
Model number
Capacity
407.53530310
30-pint
407.53550310
50-pint
407.53570310
70-pint
407.53571310
70-pint
Model number
Capacity
ADEH50LPQ1
50-pint
ADEH50LQQ1
50-pint
ADEH50LRL1
50-pint
ADEL30LRQ1
30-pint
ADEL50LRL1
50-pint
ADEL70LRL1
70-pint
ADER30LPQ1
30-pint
ADER30LQQ1
30-pint
ADER40LPQ1
40-pint
ADER40LQQ1
40-pint
ADER50LPQ1
50-pint
ADER50LQQ1
50-pint
ADER50LRL1
50-pint
ADER50LSL1 (with date code 01/14)
50-pint
ADER65LPQ1
65-pint
ADER65LQQ1
65-pint
ADER70LRL1
70-pint
ADEW30LPQ1
30-pint
ADEW30LQQ1
30-pint
ADEW50LPQ1
50-pint
ADEW50LQQ1
50-pint
ADEW50LRL1
50-pint
ADEW65LPQ1
65-pint
ADEW65LQQ1
65-pint
ADEW70LRL1
70-pint
Model number
Capacity
GL-DEH-45F-2Q3
45-pint
GL-DEH-70EIP-6L3
70-pint
GL-DEH-70F-2L3
70-pint
GM-DEH-30M-1Q3
30-pint
GM-DEH-45-1Q3
45-pint
GM-DEH-70-1L3
70-pint
SG-DEH-25-4
25-pint
SG-DEH-30E-1Q3
30-pint
SG-DEH-45E-1Q3
45-pint
SG-DEH-70E-1L3
70-pint
SG-DEH-70E-2L3
70-pint
Seabreeze
DH470SB
70-pint
Norpole
NPDH30PG-1
30-pint
First published on August 17, 2023 / 10:10 AM
© 2023 CBS Interactive Inc. All Rights Reserved.
KenmoreGESoleusAirSeabreezeNorpole